Terms of Service

Last updated: May 2, 2026

These Terms of Service (“Terms”) form a binding agreement between you and SAL Ventures LLC (“Unlockd,” “we,” “our,” or “us”), the operator of getunlockd.ai (the “Service”). By creating an account, enrolling a child, or purchasing a Smartphone Licence, you agree to these Terms and to our Privacy Policy.

1. Who can use Unlockd

Unlockd is a digital literacy program intended for children ages 9 to 11, but the Service can only be used through an account created by a parent or legal guardian who is at least 18 years old, a U.S. resident, and able to enter into a binding contract under U.S. law. By creating an account, you represent that you meet these requirements and that you are the parent or legal guardian of every child you enroll. You are responsible for everything that happens on your account, including activity by the child you enroll.

2. The program and the Smartphone Licence

The Service offers a structured set of interactive modules that, once completed by an enrolled child, generate a digital certificate referred to as the “Smartphone Licence.” The Smartphone Licence is a learning artifact and a parenting tool. It is not a license issued by any government, school, or regulator, has no legal effect, and grants no right or privilege beyond what you and your child agree to between yourselves.

3. Accounts and security

• You must provide accurate information when creating an account.
• You are responsible for safeguarding your password, your parent PIN, and any device on which you remain signed in.
• You agree to notify us promptly at privacy@getunlockd.io if you suspect any unauthorized use of your account.
• We may suspend or terminate accounts that violate these Terms, abuse the Service, or threaten its security.

4. Pricing, payment, and refunds

• The Smartphone Licence is offered as a one-time purchase. Current pricing is shown at checkout, in U.S. dollars, and may change for new purchases at any time.
• Payment is processed by Stripe. By submitting payment, you authorize the charge and confirm that the payment method is yours.
• All sales are final. Because Unlockd is a digital product to which you receive immediate access upon purchase, all purchases are non-refundable, except where a refund is required by applicable law.
• Promotional codes (for example, “founding parent” codes) may have additional terms posted at the time of the offer.

5. Acceptable use

You agree not to:

• Use the Service for anything illegal, harmful, or that violates someone’s rights.
• Share account credentials, allow anyone other than your child to use the child’s profile, or enroll children for whom you are not the parent or legal guardian.
• Attempt to access, probe, scan, or interfere with the Service, its infrastructure, or the accounts of other users.
• Copy, reproduce, modify, distribute, sell, sublicense, or create derivative works of the Service or any of its content, except as expressly allowed by these Terms.
• Use the Service to train any AI or machine-learning model.

6. Content and intellectual property

The Service, including its text, modules, illustrations, code, design, and branding (other than third-party marks), is owned by Unlockd or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, personal, non-transferable, non-sublicensable, revocable license to use the Service for the personal, non-commercial purpose of enrolling and supervising your own child.

The Smartphone Licence certificate is generated for the enrolled child’s personal use. You may print and display it for personal, non-commercial purposes.

7. Communications

By creating an account, you consent to receive transactional emails (receipts, password resets, parent-PIN resets, module-completion summaries, the certificate, and important account or service notices) at the email address on file. You may opt out of non-transactional emails at any time using the unsubscribe link in those emails.

8. Third-party services

The Service uses third-party providers (including Stripe, Vercel, Neon, and Resend). Their services are governed by their own terms and privacy policies. We are not responsible for third-party services we do not control.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any information provided will be accurate or complete.

Unlockd is a learning tool. It does not replace parental judgment, supervision, or professional advice (educational, medical, psychological, or legal). You are the decision-maker for your child.

10. Limitation of liability

To the maximum extent permitted by law, Unlockd, its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangibles, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or related to the Service or these Terms is limited to the greater of (a) the amount you paid Unlockd in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

11. Indemnification

You agree to defend, indemnify, and hold harmless Unlockd and its officers, directors, employees, and affiliates from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising out of (i) your use of the Service, (ii) your violation of these Terms, (iii) your violation of any third-party right, or (iv) any content you submit through the Service.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we reasonably believe your conduct creates risk or liability for Unlockd or its users. Sections that by their nature should survive termination will survive (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution).

13. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Subject to the arbitration clause below, the exclusive venue for any judicial proceeding is the state and federal courts located in Florida, and you consent to the personal jurisdiction of those courts.

14. Dispute resolution; arbitration; class-action waiver

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in the State of Florida, or, at your election, in your county of residence.

You and Unlockd each waive the right to a trial by jury and the right to participate in a class action, class arbitration, or representative action. Disputes must be brought in your individual capacity.

Either party may bring an individual claim in small-claims court if it qualifies. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing privacy@getunlockd.io with the subject line “Arbitration Opt-Out” and your full name and account email. If any part of this section is found unenforceable, the rest will remain in effect.

15. Changes to the Terms

We may update these Terms from time to time. If a change is material, we will update the “Last updated” date and, where appropriate, notify the email on file. Continued use of the Service after a change means you accept the updated Terms.

16. Miscellaneous

• These Terms, together with the Privacy Policy, are the entire agreement between you and Unlockd about the Service.
• If any provision is found unenforceable, the rest stays in effect.
• Our failure to enforce a right or provision is not a waiver of that right.
• You may not assign or transfer these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

SAL Ventures LLC
Email: privacy@getunlockd.io